Need to replace your Blackberry Curve Faceplate?

Two weeks ago I put my Blackberry Curve in an outside pocket of a new purse, and when I took it out to use it, one side of the faceplate had been gouged out.  The pocket had secured a decorative strap with a metal snap of some type, which was scratchy and sharp inside. 

While not impacting the functionality of the phone, it looked like a damaged reject unfit for the Road Warrior film.  I went to the T-Mobile store nearby and they suggested I call Blackberry.  Blackberry (RIM) suggested I call a place that does repair service, and mentioned a company called BBrepairshop.com. 

Usually I like to just order online, and although they have everything you can imagine for your Blackberry Phone, due to the nature of the issue, I called and spoke to their customer service person, who was extraordinarily helpful and a pleasure to talk to (Thank you, Paul!).  I ordered a replacement faceplate in the Sunset Red, and he suggested I purchase a Torx screwdriver if I wanted to do the job myself, which I did.  (Somehow I could not imagine being without my Blackberry!).

BBrepairshop provides tech support, and upon calling them, I was patiently walked through the steps on how to remove the old faceplate, what else to do and what not to do.  Before I knew it, my new faceplate was installed and my phone no longer looked battle scarred.  It's always a pleasure to do business with a company that provides good online, customer and tech support, all out of Houston, Texas.

BBrepairshop.com
9894 Bissonnet
Suite 240
Houston, TX 77036